Fencing and Lighting Contractors Ltd is committed to protecting and maintaining your privacy. We comply with data protection laws that are applicable in respect of data processing within the UK. Fencing and Lighting Contractors Ltd determines the purposes and the manner in which personal data is processed.

This privacy notice sets out how we collect, use and protect your personal information and your rights in relation to your information.

General data privacy policy information

Information we may collect from you

To facilitate your interest in Fencing and Lighting Contractors Ltd, we may collect and process the following data about you:
• Personal data only when you actively enquire about our products and services:
• Name, place of work, position
• Contact information including email address and telephone number
• Postal address

The information that is processed about you is dependent on the purpose and channel of your enquiry.
This includes:
• Enquiries regarding our products and services
• Enquiries for more information about Fencing and Lighting Contractors Ltd
• Job applications
• Complaints

How we will use your information

We will use the information held about you for the purposes for which it was provided to us as stated at the point of collection (or as may be obvious in the context of collection). Your personal data will be used by us in the following ways:
• To respond to your enquiries
• To send you information you have requested
• To improve our business and the service and/or products we provide
• To facilitate any interest in a career at Fencing and Lighting Contractors Ltd
• For market research purposes

We must have a legal reason to process your personal information. Your information will usually be processed to meet our legitimate interest to facilitate your interest in our business. In those few cases where your consent is required, this will be communicated to you at the point of collection.

Information storage and retention

We have in place security measures to protect the security of your personal information and keep it confidential. We review these measures regularly to make sure they remain appropriate. We cannot guarantee the security of any third-party application you may use to transmit your data (for example, internet browsers).
We will keep your personal information for at least as long as we have a relationship with you. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal, regulatory and professional obligations.

Payment information

We may store bank details for current customers if required to complete a payment / refund transaction.

Disclosure of your information

We may disclose your personal data to any member of our group who need access to that information to assist you with the purpose of your enquiry.

We may also disclose your personal data to third parties:
• That are engaged by us to provide services to us, in which case we will require those parties to keep that information confidential and secure and to use it solely for the purpose of providing the specified services to us;
• If we or substantially all of our assets are acquired by a third party, in which case personal data held by our site will be one of the transferred assets;
• If we are under a duty to disclose or share your personal data to regulatory or law enforcement agencies

Your rights

You have rights regarding your personal information, including the right to access, correct, delete, restrict or object to our use of it. We would encourage you to inform us if the information we hold about you is no longer accurate. We may need extra information from you to deal with any request. If you would like to discuss or exercise these rights, please contact us at info@fencingandlighting.co.uk. If you do not want us to process your data, then we may not be able to facilitate your interest in our business.

In the event that you have cause for complaint please contact us and we will follow up with you to resolve this. If you have a data privacy related complaint, you also have the option to direct your complaint to the Information Commissioner’s Office (ICO).

Online-specific data privacy policy information

Cookies

Cookies are ways of saving a small amount of information. They are automatically downloaded to your device when you visit a website. Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Information you give us

This is information about you that you give us by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. It may include the following: first name, last name, phone number, email address, any messages or files you include as part of your enquiry

Phone calls

Calls to Fencing and Lighting Contractors Ltd may be recorded for training and quality purposes.

Changes to our privacy policy

We keep our privacy policy under regular review. This policy was last amended in April 2019. Please check back frequently to see any updates or changes to our privacy policy.

How to contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

info@fencingandlighting.co.uk
Unit 5,
Sidney Robinson Business Park,
Ascot Drive,
Derby,
DE24 8EH

This policy is under regular review. This policy was last amended on 17th April 2019.

Contact Us

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